CURRENT WORK
Intern at Institute For Internet Security, Inc., with Patient ID Center as a client: Setup OpenBSD and MySQL, maintain user accounts, provide meeting support.
Establish new habits more adaptable to constantly changing circumstances
Design a mode of making a living for the next phase of my life
Get my blog well-established
Learn to fly. Learn jazz piano.
PREVIOUS WORK HISTORY
1999-2008 Information Systems Coordinator at OGC, University of California, Oakland
Technology management
• Identify and implement technology that effectively supports individual ways of working.
• Oversee or perform server administration, database administration, and desktop support.
• Provide technical consulting and training as needed.
• Reporting and documentation.
• Initiate and guide project and planning teams.
Effective communication
Provide personalized training, support and consultation services.
Act as liaison with departments, committees, and outside vendors.
Write RFI’s, RFP’s and RFQs for projects; assist others with honing style and content of their memos
Wrote a manual that was distributed organization-wide (approx. 2300 people).
Analysis and research
Research and recommend processes and products to increase effectiveness and solve problems.
Analyze and solve problems after others fail to do so.
Make proposals for more effective business processes, supported by technology.
Trained in business process analysis
Organization
Organize and lead teams for projects and planning.
Provide prompt service; keep records of what is done. Document procedures.
Track and respond to large projects and small requests while meeting deadlines.
Prioritize and meet requests from executives or people who need to meet deadlines, while keeping servers running and updated, web sites updated, listservs updated, and other tasks.
Organize server room and equipment work room.
Work with “zero-inbox” system.
Server administration
• Set up, configure, and maintain Active Directory (AD) domain. Create customized group policies.
• Set up and administer IIS, SUS, FTP, DNS, and RAID.
• Setup/ maintain Windows 2000, 2003, Linux.
• Set up and administer client-server and multi-tier applications: document management, timekeeping, accounting, desktop faxing.
• Maintain public and in-house web sites using HTLM, ASP, and PHP.
• Bring servers into compliance with security best practices and update security as needed.
Monitor logs, backups, and other server status or resource information.
• Fully document server configurations.
Database creation and maintenance
• Set up and administer SQL; write stored TSQL procedures and ad-hoc queries.
• Design, develop, document, and install numerous SQL-Access applications.
Programming / scripting / automation
• Automate software installations and upgrades, and certain administrative tasks.
• Experience: KiXtart, ScriptIt, VBA, Windows API, C++, ODBC, DDE, Perl.
• Provided full documentation for all programs and scripts
Desktop support
Twelve years providing and/or supervising desktop support.
Support Windows, Macintosh.
Create and implement standard for desktop imaging.
Upgrade the OS, the software or the hardware.
Support common applications like MS Office, and applications for law, and education.
Supervision
Unofficial supervision of involved people during project management.
Supervise desktop support crew, dotted line and otherwise.
Manage records room, library, travel processing, reception, mail, copy room, & supplies.
Training
Train desktop support crew on PC support and troubleshooting, and server maintenance.
Provide user training sessions on Microsoft products and specialized applications.
Trained entire organization on Outlook during migration from Eudora
Trained in how to train
OLDER WORK EXPERIENCE:
1999 Computer Systems Manager at Academy of Art College, SF
1997-1998 Information Systems Manager at The Motion Factory, Inc., Fremont
1995-1997 IS / Database Manager at Telescan Systems, Inc., Burlingame
Exchange, POP3/SMTP, DHCP, RAS, Novell, AS/400, and PBX. Client-server contact management, GroupWise, FoxPro, Paradox, MySQL, AS/400, and FileMaker. Shell scripts, Linux, OS/2.
Designed, wrote, revised, and operated programs and scripts for database pre-mastering -- enabled major agreement with nationwide customer by expanding database capability.
Installed and maintained firewalls, hubs, switches, routers and gateways.
Maintained hardware and cabling for TCP/IP, IPX, and AppleTalk networks.
Maintained phone system, including cross-connect and termination punch-down.
Write RFQs for and supervise wiring projects for CAT-5 wiring, ISDN, and T-1 installation.
Automated conversion, import, and detailed reporting of web input.
Built modules for accounting software used by legal and wine-making firms.
EDUCATION
BS cum laude in psychology, 1981. AA in accounting, 1994. AA in business administration, 1994.
Trained in Business Process Analysis, December 2007
GIAC trained Windows security administrator, 2001.
I also practiced kiting today.
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